Terms of Service

Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with AIM, these terms and conditions constitute Your binding obligations, with AIM.

For the purpose of these Terms of Use, wherever the context so requires ‘You’ or “User” shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. AIM allows User to surf the Website or making purchases without registering on the Website also. The term “we”, “us”, “our” shall mean BollywoodKart.

When You use any of the services provided by us through the Website, including but not limited to, (e.g., Customer Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is Your responsibility to check these Terms of Use periodically for changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the changes. As long as You comply with these Terms of Use, We grants You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING

Membership Eligibility
Use of the BollywoodKart Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the BollywoodKart Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the BollywoodKart and shall not transact or use BollywoodKart website. As a minor if you wish to use or transact on BollywoodKart, such use or transaction may be made by your legal guardian or parents who have registered as users of the BollywoodKart. BollywoodKart reserves the right to terminate your membership and refuse to provide you with access to the BollywoodKart if it is brought to BollywoodKart’s notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations
If You use the Website, You shall be responsible for maintaining the confidentiality of your User ID and Password and You shall be responsible for all activities that occur under your User ID and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.

Communications
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise.

Charges
Membership on the Website is free. There is no charge or fee for browsing and buying products on the Website. However we reserve the right to charge fee and change its policies from time to time. In particular, we may at our sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event t We reserves, without notice to You, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee and related policies shall automatically become effective immediately once implemented on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to us.

Use of the Website

You agree, undertake and confirm that your use of Website shall be strictly governed by the following binding principles:

Contents Posted on Site
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Website is owned and controlled or licensed by us, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent.

You may use information on the products and services purposely made available on the Website for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Website (collectively, " Content"). Such Content will become our property and You grant us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with our Privacy Policy and Rules of Conduct on Site as mentioned herein, and You are not entitled to any payment or other compensation for such use.

Other Businesses
AIM does not take responsibility or liability for the actions, products, content and services on the Website, which are linked to Affiliates and / or third party websites using Website’s APIs or otherwise. In addition, Website may provide links to the third party websites of our affiliated companies and certain other businesses for which, AIM and We assume no responsibility for examining or evaluating the products and services offered by them. We and AIM do not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Neither AIM nor We endorses, in any way, any third party website(s) or content thereof.

Links
We welcome links to the Website. You may establish a hypertext link to the Website, provided that the link does not state or imply any sponsorship or endorsement of Your site by AIM and/ or us. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the Website, including any logos or characters, without our express written consent and the owner of the mark or materials. You must not frame or otherwise incorporate into another third party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on the Website without our prior written consent.

Privacy
We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at Privacy Policy page. If You object to Your Information being transferred or used in this way please do not use Website.

MANDATORY DECLARATION – COMPUTERS
You hereby declare that You have provided all necessary Legal Details for the shipment of the product to the destination specified by You in the Order. You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

Disclaimer Of Warranties And Liability
This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, we do not warrant that:

This Website will be constantly available, or available at all; or The information on this Website is complete, true, accurate or non-misleading. We will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website.

We do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components.

Nothing on Website constitutes, or is meant to constitute, advice of any kind.

All the Products sold on Website are governed by different state laws and if we are unable to deliver such Products due to implications of different state laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by us via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.

SERVICES :

Payment
While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

Lack of authorization for any transaction/s, or Exceeding the preset limit mutually agreed by You and between your "Bank/s", or Any payment issues arising out of the transaction, or Decline of transaction for any other reason/s. All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. We do not accept any other form of currency with respect to the purchases made on Website.

Before shipping / delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

Limitation of Liability: In no event will AIM be liable for any special, incidental, indirect or consequential damages or losses of any kind, arising from the use of Wallet or association with the Wallet.

Digital Content: Music AIM will allow the user to buy using the following forms of payments.

  • » Credit Cards
  • » Internet Banking
  • » Debit Cards
  • » any other mode of payment, as may be decided and made available on the Website.

Please note that payment can be made only in India Rupees and all the above payment instruments must have been issued by entities operating in India and subject to Indian regulations.

Payment made by credit card or any other mode as mentioned above should be received by us on time. If for any reason we do not receive payment from the credit card issuer or any agent involved in any of the above payment modes, You agree that You shall pay all amounts due upon demand by us.

Breach
Without limiting other remedies, we may limit Your activity, immediately remove Your information, warn other Users of Your actions, immediately temporarily/indefinitely suspend or terminate or block Your membership, and/or refuse to provide You with access to the Website in the event, but not limited to:

If You breach the Terms of Use or Privacy Policy or other rules and policies, if any; If we are unable to verify or authenticate any information You provide; or 
If it is believed that Your actions may cause legal liability for You, other users or us. We may at any time at our sole discretion reinstate suspended users. A user that has been suspended or blocked may not register or attempt to register with us or use the Website in any manner whatsoever until such time that such user is reinstated by us. Notwithstanding the foregoing, if You breach the Terms of Use or Privacy Policy or other ruler and policies, we reserves the right to recover any amounts due and owing by You to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against You.

 

Indemnity
You shall indemnify and hold harmless AIM, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights of a third party.

Applicable Law
This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bangalore.

Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. We make no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and we are not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

Trademark, Copyright and Restriction
This site is controlled and operated goods are sold by AIM. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Website owned, operated, licensed or controlled by us is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Copyright complaint
We respect the intellectual property of others. In case You feel that Your work has been copied in a way that constitutes copyright infringement You can write to us at CS@BollywoodKart.COM .

Risk of loss
All items purchased on the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to You upon our delivery to the carrier.

Product Description
We try to be as accurate as possible. However, we do not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free. If a product offered by us on the Website itself is not as described, Your sole remedy is to return it in unused condition.

Pricing/Typographical error
If AIM comes across any difference in pricing resulting from typographic errors w.r.t pricing or product information, AIM shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from You within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque.

7 Day Replacement Guarantee
Our 7 Day Replacement Guarantee covers all physical products sold on BollywoodKart.com. Contact us at the time of delivery to return the merchandise for a replacement. If you realize you have a defective product you have a 7-day window to return the product to us for a replacement.

Call us on +91 8010 404 404. Need more Customer Care details? The guarantee is for products sold by BollywoodKart.com only.

We will process a full/partial refund only if there is a genuine fault from our side. (We will request to email us the images of the product for reviewing).

There is an admin/credit card commission cost of Rs150 which will be deducted for a refund. In case the refund is issued as a gift voucher, this charge will be waived off.

Since we offer free shipping all over India, the shipping cost will be deducted for a refund.

The shipping cost for Cash on Delivery will not be refunded to the customer.

Any extra shipping costs of returning the product back to us will be borne entirely by the customer.

If on receipt of the package, you notice that the packing is damaged / tampered, verify the product immediately, before accepting it.

If there is a genuine defect/variation in the returned product, the defective item will be replaced with the same product as early as possible, at our own cost. If the originally ordered product is not available, you will be requested to select an alternate product.

In case of multiple products being ordered, if for any reason we are unable to deliver certain products, you will be asked to select another item/take a store credit/the amount will be refunded for that particular product.

We will not refund the shipping charges paid by you while purchasing the item. We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.

Please do not attempt to return the product back to the COD executive delivering your order. For any complaints, you are requested to contact us.

In some instances we are unable to issue a replacement:

Damages due to misuse of product

Incidental damage due to malfunctioning of product

Any consumable item which has been used or installed

Products with tampered or missing serial / UPC numbers

Digital products and services (Flyte music downloads)

Innerwear, lingerie, socks and clothing freebies

Any damage / defect which is not covered under the manufacturer's warranty

Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the delivered product

On clothing, we accept returns subject to the following conditions:

Clothes are not used, worn (other than trials), stained; or damaged and are unwashed.

Original tags and packaging should be intact. For items that come in branded packaging, the box should be undamaged.

Original invoice is packed along with the returned products.

All accessories that come along with the products are packed and returned unaltered.

Note:
Replacement can be for the entire product or part(s) of the product subject to availability of the same on BollywoodKart.com.

Disclaimer: "ANY DECISION ON 7 DAY REPLACEMENT GUARANTEE ON THE PRODUCT/S SOLD BY us is at our sole discretion and such decision shall be final and binding. We reserve the right to withdraw and/or alter from 7 DAY REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature."

7 Day Exchange Policy

Clothing sold on BollywoodKart.com is covered by our 7 Day Exchange Policy.

If you are not satisfied with the fit of the product, we will gladly exchange it with the size (or color) of your choice. Exchange is subject to availability of the product on BollywoodKart.com. Alternatively, we can offer you a BollywoodKart Wallet Credit which you can use to place a fresh order.

In order to get the item exchanged:

  • - Contact Customer Care, within 7 days from the date of delivery
  • - The returned item will be recalled and an exchanged item will be shipped immediately

Exchange subject to the following conditions:

  • - Clothes are not used, worn (other than trials), stained; or damaged and are unwashed
  • - Original tags and packaging should be intact. For items that come in branded packaging, the box should be undamaged
  • - Original invoice is packed along with the returned products
  • - All accessories that come along with the products are packed and returned unaltered
  • - Innerwear, lingerie, socks and clothing freebies are not eligible for the 7 Day Exchange Policy

Disclaimer for Clothing Products
All copyright, images, trademarks, trade names, or logos mentioned or used are the property of their respective owners. Reference to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise [including links to other sites] does not necessarily constitute or imply its endorsement, recommendation, or favoring by BollywoodKart.com, or by any agents/agencies/associates thereof. Similarly, reference to any specific commercial product, process, service, or individual by name, trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply their endorsement, recommendation, or favoring of BollywoodKart.com, or any products/services offered on or by BollywoodKart.com. The views and opinions of document authors do not necessarily state or reflect those of BollywoodKart.com, or any agents thereof. All images used are for illustrative purposes only and individual features such as colours, fabric, dimensions etc may vary. Accessories shown in the image are for demonstration purposes alone.

Cancellation of order
We reserve the right to cancel any order at our sole discretion, under a situation where we are not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the our policy or for any other reason. However, we will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.

Limitation of Liability
IN NO EVENT SHALL AIM BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT, EVEN IF AIM HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

Our Contact
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website to CS@BollywoodKart.COM

Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

 

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.